Privacy policy
Last Updated: May 2026
At Myoraah, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with us.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you browse or shop on Myoraah, we may collect the following information:
Personal Information
* Full Name
* Email Address
* Mobile Number
* Shipping Address
* Billing Address
Order Information
* Products purchased
* Order history
* Payment status
* Exchange or return requests
Technical Information
* IP Address
* Browser type
* Device information
* Website usage and browsing activity
* Cookies and similar technologies
Customer Support Information
Any information you provide when contacting our customer support team via email, phone, WhatsApp, or social media.
How We Use Your Information
We use your information to:
* Process and deliver your orders
* Provide customer support
* Communicate order updates and shipping information
* Process exchanges and store credit requests
* Improve our website, products, and services
* Detect and prevent fraud or unauthorized activity
* Send promotional offers, updates, and marketing communications (you may unsubscribe at any time)
* Comply with legal obligations
Payment Security
Myoraah does not store your debit card, credit card, UPI, or banking information.
All payments are processed through secure third-party payment gateways that use industry-standard security measures to protect your information.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
* Improve website performance
* Remember your preferences
* Analyze website traffic
* Provide a better shopping experience
* Display relevant advertisements and promotions
You may choose to disable cookies through your browser settings, although certain website features may not function properly.
Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information with trusted third-party service providers only when necessary to operate our business, including:
* Payment Gateway Providers
* Shipping and Logistics Partners
* Technology and Website Service Providers
* Marketing and Analytics Platforms
* Government or Legal Authorities when required by law
These partners are authorized to use your information only for the services they provide on our behalf.
Shopify Platform
Myoraah is powered by Shopify.
As part of providing our services, certain information may be processed by Shopify and its authorized service providers to facilitate secure payments, website functionality, analytics, and order management.
For more information about Shopify’s privacy practices, please visit Shopify’s Privacy Policy.
Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, misuse, disclosure, or alteration.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your information only for as long as necessary to:
* Fulfill orders and customer service requests
* Maintain business records
* Comply with legal, accounting, and regulatory requirements
* Resolve disputes and enforce our policies
Your Rights
You may request to:
* Access the personal information we hold about you
* Correct inaccurate information
* Update your account details
* Request deletion of your personal information where legally permissible
* Opt out of marketing communications
To exercise any of these rights, please contact us using the details below.
Children’s Privacy
Our website is intended for individuals above the age of 18 years.
We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites, social media platforms, or external services.
Myoraah is not responsible for the privacy practices or content of such third-party websites. We encourage you to review their privacy policies before sharing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or the way your information is handled, please contact us:
Myoraah
Email: support@myoraah.com
Phone: +91 7887863636
Address: Kalyani Nagar, Pune, Maharashtra 411006
We will make every reasonable effort to address your concerns promptly.