Terms of service

Last Updated: May 2026

At Myoraah, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with us. By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you browse or shop on Myoraah, we may collect the following information:

Personal Information — Full Name, Email Address, Mobile Number, Shipping Address, and Billing Address.

Order Information — Products purchased, order history, payment status, and exchange or return requests.

Technical Information — IP Address, browser type, device information, website usage and browsing activity, and cookies and similar technologies.

Customer Support Information — Any information you provide when contacting our support team via email, phone, WhatsApp, or social media.

How We Use Your Information

  • Process and deliver your orders
  • Provide customer support
  • Communicate order updates and shipping information
  • Process exchanges and store credit requests
  • Improve our website, products, and services
  • Detect and prevent fraud or unauthorized activity
  • Send promotional offers and marketing communications (you may unsubscribe at any time)
  • Comply with legal obligations

Payment Security

Myoraah does not store your debit card, credit card, UPI, or banking information. All payments are processed through secure third-party payment gateways that use industry-standard security measures to protect your information.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve website performance, remember your preferences, analyze traffic, provide a better shopping experience, and display relevant promotions.

You may choose to disable cookies through your browser settings, although certain website features may not function properly.

Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers only when necessary, including:

  • Payment Gateway Providers
  • Shipping and Logistics Partners
  • Technology and Website Service Providers
  • Marketing and Analytics Platforms
  • Government or Legal Authorities when required by law

These partners are authorized to use your information only for the services they provide on our behalf.

Shopify Platform

Myoraah is powered by Shopify. Certain information may be processed by Shopify and its authorized service providers to facilitate secure payments, website functionality, analytics, and order management. For more information, please visit Shopify's Privacy Policy.

Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, misuse, disclosure, or alteration. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information only for as long as necessary to fulfill orders, maintain business records, comply with legal requirements, and resolve disputes.

Your Rights

You may request to access, correct, update, or delete your personal information, or opt out of marketing communications at any time. To exercise any of these rights, please contact us using the details below.

Children's Privacy

Our website is intended for individuals above the age of 18 years. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites or social media platforms. Myoraah is not responsible for their privacy practices. We encourage you to review their policies before sharing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

Contact Us

Myoraah
Email: support@myoraah.in
Phone: +91 7887863636
Address: Kalyani Nagar, Pune, Maharashtra 411006

We will make every reasonable effort to address your concerns promptly.